1. What is a GFCI? 
GFCI stands for ground fault circuit interrupter. A GFCI device is designed to prevent electric shock by turning itself off if there is a ground fault or "leak" in a circuit. These devices are most commonly used in wet locations.
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2. Why does my home need to be grounded? 
Grounding your electrical system ensures that if there is any surge or spike it has somewhere to go without causing damage. If your home is not properly grounded these kind of surges may cause electrical arcing inside walls, damage to appliances or even fire.
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3. What is panel surge protection? 
Panel or "breaker box" surge protection is a device that installs in your main electrical panel to suppress electrical surges entering your home. This is important in protecting your valuable electronics and appliances.
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4. How do I reset my breaker? 
First, pull the breaker handle to the off position (you should hear a click). Next, push the handle firmly back to the on position and your breaker should be reset. If your problem continues you should contact a licensed electrician.
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5. Why do my lights dim when my A/C units turns on? 
Appliances that use large amounts of current, such as A/C units, hair dryers, or vacuum cleaners can cause your lights to briefly dim. A voltage drop can occur when an excessive load is present at the electrical service. This can be caused by a faulty appliance, a loose electrical connection or the electrical service may even be too small to support your homes needs.
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